Thank you for stopping into Karat. Your privacy is important to us because you make us successful. We want you to know that our only goal in collecting information is to serve you better, so that you come back again and again. We want you to know exactly what information we collect, why we collect it and how we use it to serve you, so you will feel comfortable coming to Karat.

When you submit your personal information to us, you are giving us your consent to the collection, use and disclosure of your information as set forth in this policy. If you have a concern, please share it by calling us at 888-60Karat or email service@karat.com. If it is important to you, it’s important to us.

Occasionally, we may revise this privacy policy and will update the date at the bottom when this happens. In addition, we may create special privacy policies around special promotions and will disclose them at that time. Your use of our website represents your consent to this privacy policy, including any revisions or updates.

What We Collect

When you visit our website to search for diamonds and jewelry, you can do so largely without us collecting any personal information. From time to time, you may provide us with your personal information in order to receive service. Whenever you provide your personal information, we store it and use it to serve you. We maintain it in our records and may combine it with other information you give us or that we may obtain from data collection devices or that we may receive from outside partners, affiliates or vendors. Personal information may include your name, home address, billing address, email, phone numbers and contact information. Personal information also may include your marital status, fiancé/spouse/partner name, birthdays, gender, occupation, personal interests, anniversary date, special plans and events in your life and credit card information.

How We Use It

We use the information we gather for a variety of purposes which focus on improving our service to you, it may be used to:

• Place purchases and provide services
• Track orders
• Follow-up on deliveries and your satisfaction
• Prevent fraud and abuse
• Maintain your preferences to cater to your tastes
• Streamline website and shopping experience
• Customize offerings to your interests and affinities
• Know our customer demographics, behavior, preferences and interests
• Correct errors and omissions in our records

We may share some personal information with trusted affiliates/partners. For example, we might share personal information with a trusted partner offering financing that we think you would like to consider.

Service Providers

Karat will share personal information with trusted service providers, such as shipping companies, credit card companies, direct suppliers, web hosting and data management, fulfillment, mailing, emailing, analytics, logistical services, etc in providing the Karat service offering. Service providers are only provided the information necessary to carry-out their service and are not authorized to use the informtion for any other purpose.

Special Promotions and Events

By participating in a special event, such as a promotion, contest or sweepstakes, Karat may share your personal information with other organizations that are participating in the event. These organizations will limit their use of your information to manage the event, unless we state otherwise. Karat may authorize trusted partners to send you product and service information that we think may interest you.

Refering A Friend

When you refer a friend to Karat or send them product information, we request that you enter your email address and name as well as the friends, so that the friend will know you were the one making the request. This information will be used in ways described in this privacy policy.

Anonymous Information

We may generate anonymous records from personal information by removing information (such as your name) that makes the information personally identifiable to you. We may use these records for internal purposes, such as analyzing usage patterns so that we may enhance our services, and we also reserve the right to use and disclose any information in such records at our discretion.

Compliance with Law and Fraud Protection

In the event of criminal or fraudulent activity, we may use and you authorize the use of any information including personal information; (1) that we deem necessary, in our sole discretion, to comply with any applicable law, regulation, legal process, or governmental request; (2) in order to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person or as otherwise required by law; (3) to other companies and organizations for credit protection and risk reduction; and (4) to enforce any agreement we have with you.

Cookies and Other Internet Data Collection Devices

To improve the web experience, we utilize data gathering and customization tools such as cookies and web beacons that will track your visits to our site and affiliate sites for the purposes of improving the website while you are using it and to assure we receive credit for links from our sites to other sites, where appropriate. You could decide to disallow some of these devices by changing you web browser not to allow cookies or to surf through anonymous means such as private browsers. However, we recommend you allow these devices to work because they really improve the experience on our site, which is our primary goal in serving you.

When you visit Karat, we also record your IP address, length of your visit, locations you explore and sometimes the type of device you are using such as PDA’s for purposes of proper site optimization, network optimization and to improve our web design and structure. Your IP address may also be matched up with other data for purposes of further insight to improve the site.

International Transfers

Information collected on this Website may be stored and processed in the United States or any other country in which Karat or its affiliates, subsidiaries or agents maintain facilities and by using this Website, you consent to any such transfer of information outside of your country. Karat abides by the safe harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use and retention of data from the European Union. By using the Website and providing personal information to us, you consent to any such transfer of information outside of your country. Be advised that personal information may be made available, without your knowledge, to the United States government or its agencies, or those of governments in any other country where we or our service providers store or process personal information, under a lawful order made in that country.

Business Transfers

In the event of business transfers, such as buyouts, mergers and acquisitions and insolvency, your personal information may be disclosed as a business asset of the company.

Security

At Karat, we take every opportunity to secure your personal information from beng accessed or misused. For payment processing transactions, we utilize the latest generation of green certificate Secure Sockets Layer (SSL) Encryption technology to protect you. But while this measure meets the highest standards of security, we still recognize that internet and public networks are not 100% gauranteed secure.

Privacy of Children

Karat does not knowingly collect personal information from children under the age of 13. If we become aware of such information having been gathered we will delete that data from our systems. To learn more about privacy of children, please visit the FTC’s website: www.ftc.gov.

Links to Other Websites

The Karat website may provide links to third-party websites which we do not control and which are not covered by this privacy policy. We recommend that you review the privacy policies of each of these sites and any sites you visit.

Comments & Testimonials

We appreciate your comments, feedback, testimonials, etc., because they help improve our website, products, and services. By making such submissions, you assign your rights in the submissions to us to be used for marketing purposes.

Visitors from California

If you are a California resident and would like a copy of our notice describing what categories of personal information we share with third parties or corporate affiliates for their direct marketing purposes and the names and addresses of the third parties and affiliates that received your information in the past year, please submit a written request to the following address: Karat Customer Service, 4016-H Battleground Ave. #352, Greensboro, NC 27410; Attn: California Privacy. Please allow up to 30 days for us to process your request. You may submit such a request once per year.

Accessing and Updating Your Information

If the personally identifiable information Karat has gathered from you changes or you would like to access, correct, or delete such information, we will gladly provide you access to, correct, or delete (to the extent allowed by law) any personal information we have collected about you. To request access to, a correction to, or deletion of your personal information, please send an e-mail to service@karat.com or contact us at 888-60KARAT.

Choice/Opt-Out

We want to communicate with you only if you want to continue to hear from us.

To opt out of receiving email promotions that we send you: (1) select "unsubscribe" on our subscription status page and enter the requested information or follow the unsubscribe instructions in any of our promotional emails; or (2) write to Customer Service at 4016-H Battleground Ave. #352, Greensboro, NC 27410. To opt out of telephone promotions, you can tell us when we call you or you can send us a postal request. To opt out of postal mail promotions, please send us a postal request.

Opting out of communication with us does not affect our communications with you via telephone or email related to your orders with us. It also does not affect our use of your non-personally identifiable information.